Privacy Policy for Kami Cha

Effective Date: April 11, 2026

Welcome to Kami Cha. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, safeguard, and share your information when you visit our website or purchase our matcha products.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Information: Your name, email address, phone number, and shipping/billing address when you make a purchase, create an account, or sign up for our newsletter.
• Payment Information: Processed securely through our third-party payment gateways. We do not store your full credit card details on our servers.
• Technical Data: Your IP address, browser type, operating system, and interactions with our website, collected automatically via cookies and similar tracking technologies.
• Communication Records: Any information you provide when you contact our customer support team or interact with us on social media.

2. How We Use Your Information

We use the information we collect to provide and improve our services to you. Specifically, we use your data to:

• Process and fulfill your Kami Cha orders, including sending order confirmations and shipping updates.
• Manage your account and provide customer support.
• Send promotional emails, newsletters, and exclusive matcha offers (you can opt out at any time).
• Improve our website's functionality, user experience, and product offerings.
• Detect, prevent, and address technical issues or fraudulent activity.

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our website, conducting our business, processing payments, and delivering your orders (e.g., shipping carriers).
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Kami Cha, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, keep track of items in your shopping cart, and analyze site traffic.

You can choose to disable cookies through your browser settings, but please note that some features of the Kami Cha website may not function properly without them.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction: You can request that we update or correct inaccurate information.
• Deletion: You can request that we erase your personal data, subject to certain legal exceptions (e.g., retaining data for tax or legal compliance).
• Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

• Email: business.rupayan@gmail.com
• Mailing Address: Howrah, West Bengal, India

Note: We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.